Insurance Strategy, Operations & Digital Transformation

Frankfurt, Munich, Berlin
insurance, Management Consulting
Perm
Hybrid

Senior Consultant | Manager | Senior Manager
Germany | Hybrid


Help Redefine the Future of Insurance

The insurance industry is undergoing fundamental change.

Changing customer expectations, digital disruption, automation, AI, regulatory pressure and increasing operational complexity are driving insurers to rethink how they design products, serve customers and run their businesses.

We’re partnering with a leading Financial Services consultancy that works with many of Europe’s largest insurance providers, helping them transform operations, modernise technology and build future-ready organisations.

This is an opportunity to join a specialist consulting team delivering high-impact transformation programmes across Property & Casualty, Life and Health Insurance.

Whether you’re redesigning Target Operating Models, improving claims journeys or delivering enterprise-wide digital transformation, you’ll work on projects that have a lasting impact on some of the industry’s most recognised organisations.


Why Join This Consultancy?

This consultancy has established itself as one of Europe’s leading Financial Services consulting firms, advising clients exclusively across Banking, Insurance, Asset & Wealth Management and Capital Markets.

Its specialist approach allows consultants to develop genuine industry expertise while working on some of the sector’s most challenging transformation programmes.

You’ll work alongside experienced Partners and industry specialists within an entrepreneurial culture that values collaboration, innovation and continuous learning.

Rather than waiting years for responsibility, you’ll have the opportunity to lead workstreams, build trusted client relationships and accelerate your career based on your performance and contribution.

As insurers continue investing in transformation, digital capabilities and operational excellence, the practice continues to grow across Germany.


Why Insurance Transformation?

Insurance organisations are investing heavily across:

  • Digital Transformation
  • Target Operating Model (TOM)
  • Claims Transformation
  • Underwriting Transformation
  • Policy Administration
  • Customer Experience
  • Distribution Transformation
  • Operational Excellence
  • Process Optimisation
  • AI & Automation
  • Robotic Process Automation (RPA)
  • Data & Analytics
  • Enterprise Architecture
  • Cloud Transformation
  • Organisation Design
  • Agile Delivery

Clients are looking for consultants who can combine strategic thinking with practical delivery experience to improve efficiency, enhance customer outcomes and future-proof their operations.


What You’ll Be Helping Clients Achieve

You’ll work across strategic and operational transformation programmes supporting leading insurance organisations.

Typical projects include:

  • Designing future Target Operating Models (TOM)
  • Transforming claims and underwriting operations
  • Improving customer journeys and service models
  • Delivering operational excellence programmes
  • Redesigning end-to-end insurance processes
  • Supporting digital and technology transformation initiatives
  • Developing automation strategies using AI and RPA
  • Improving organisational effectiveness
  • Supporting enterprise-wide change programmes
  • Leading workshops with business and technology stakeholders
  • Building transformation roadmaps and business cases
  • Delivering complex programmes from strategy through implementation

As you progress, you’ll lead client workstreams, mentor consultants, develop long-term client relationships and contribute to new business opportunities across the Insurance practice.


Who You’ll Work With

You’ll support a broad range of insurance organisations, including:

  • Property & Casualty Insurers
  • Life Insurers
  • Health Insurers
  • Reinsurers
  • InsurTechs
  • Insurance Service Providers
  • Managing General Agents (MGAs)
  • Distribution Businesses

You’ll work closely with senior stakeholders across:

  • Operations
  • Claims
  • Underwriting
  • Customer Experience
  • Distribution
  • Digital
  • Technology
  • Transformation
  • Executive Leadership

You’ll Probably Recognise Yourself If…

You enjoy solving business problems, improving operational performance and delivering meaningful change.

You may currently be working within:

  • A specialist Financial Services consultancy
  • A Big Four consulting practice
  • An insurance company
  • An InsurTech
  • Business Transformation
  • Operations
  • Claims
  • Underwriting
  • Process Excellence
  • Digital Transformation
  • Enterprise Change
  • Programme Delivery

You’ll likely bring experience across several of the following:

  • Insurance Operations
  • Claims Transformation
  • Underwriting
  • Target Operating Models (TOM)
  • Process Optimisation
  • Customer Journey Design
  • Business Analysis
  • Change Management
  • Digital Transformation
  • AI & Automation
  • Robotic Process Automation (RPA)
  • Operational Excellence
  • Stakeholder Management
  • Programme Delivery

Experience across Life, Health or Property & Casualty insurance would all be valuable.

Fluent German (C1+) together with strong English language skills is essential.


What’s In It For You?

This is an opportunity to join one of Europe’s most respected specialist Financial Services consulting environments while developing expertise within one of the industry’s fastest-evolving sectors.

You’ll benefit from:

  • High-profile insurance transformation programmes
  • Early responsibility and direct client exposure
  • Structured learning and career development
  • Performance-led promotion opportunities
  • Mentoring from experienced industry specialists
  • Cross-border consulting projects
  • Hybrid and flexible working
  • A collaborative, entrepreneurial culture
  • The opportunity to help shape the future of insurance

As your career develops, you’ll have the opportunity to lead larger transformation programmes, build strategic client relationships and play an increasingly important role in growing the practice.


Ready to Shape the Future of Insurance?

If you’re passionate about transformation and want to help leading insurers navigate digital change while building a rewarding consulting career, we’d love to hear from you.

Apply today or contact Fynetra for a confidential discussion about this opportunity and the wider Insurance consulting market across Germany.

Apply for this position

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Frankfurt, Munich, Berlin
insurance, Management Consulting
Perm
Hybrid